SHIPPING AND RETURN POLICIES

SHIPPING AND RETURN POLICIES

 

SHIPPING:

  • All orders are shipped via USPS (United States Post Office)
  • All orders are shipped within 3 days of receipt of payment
  • Our experience with shipping time from Hawaii is as follows: To the West Coast is 2 to 3 days.  To the East Coast 4 to 7 days. Expect slower delivery times during busy holiday seasons.
  • We will do our best to honor requested delivery dates by customers but we will not guarantee it. If you must have an item within 3 days we suggest using Express Mail

RETURN POLICY:

  • Customer must notify us within 7 days of receipt of goods of any returns or exchanges
  • Customer must call and request an RA Number (Return Authorization Number) 
  • Item returned must be in resalable condition:  no wear and tear
  • Custom orders are not returnable
  • Customer is responsible for all return shipping charges. In the case of exchanges MyHawaiian Sarongs.com will pay for shipping back to the customer
  • A 15% restocking fee may be assessed on all return items
  • Refunds will be made immediately upon inspection of returned items

Contact Info: 

Phone: 1-888-203-0357 (toll free)

email: info@myhawaiiansarongs.com